Disputes and Cancellations

We encourage our Buyers and Sellers (Shopify experts) to try and settle conflicts amongst themselves. If for any reason this fails or if you encounter non-permitted usage on the Site, buyers can contact Ecom-Gurus’s Customer Support department for assistance here.

Order Cancellations

  • We encourages Buyers and Sellers to resolve service disputes mutually.
  • Eligibility for requests to Ecom-gurus to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Ecom-Gurus delivery system.